Overall Experience Reviews For Sport Clips Haircuts of Highlands Ranch - Town Center

Checked in over the phone showed up accordingly ended up waiting over a half hour they did nothing but kept pushing people in front of me and at this point my name wasn’t even on the list anymore so somewhere somehow they messed it up and I eventually just left out of frustration and got nothing accomplished very disappointed. do not recommend

I had a very smooth experience and got a great haircut. I checked the wait time before I left my house, and since it was over 30 minutes I just checked-in before I even left home. I got to the store a little early and was able to watch the basketball game while I waiting. Once Becca was available, she introduced herself and took me back. Becca had great attention to detail, and my wife liked the cut (which is always the most important part).

I booked online yesterday only to arrive for my haircut and the store was closed. I booked today, my online time quote was 35 minutes and my time would be 3:05. I arrived a bit early and decided to wait. On the screen my 35 minute wait turned into 59 minutes. I had 2 people ahead of me on the screen but then another person walked into the store and got right in. It was an hour after my initial booking and the stylist was just poking around with no sense of urgency. I left; not sure if I'll be back. Pretty disappointing experience especially when businesses are supposed to be "struggling" for customers. Nobody seemed to care.