Overall Experience Reviews For Sport Clips Haircuts of Highlands Ranch - Town Center

I had a very smooth experience and got a great haircut. I checked the wait time before I left my house, and since it was over 30 minutes I just checked-in before I even left home. I got to the store a little early and was able to watch the basketball game while I waiting. Once Becca was available, she introduced herself and took me back. Becca had great attention to detail, and my wife liked the cut (which is always the most important part).

I booked online yesterday only to arrive for my haircut and the store was closed. I booked today, my online time quote was 35 minutes and my time would be 3:05. I arrived a bit early and decided to wait. On the screen my 35 minute wait turned into 59 minutes. I had 2 people ahead of me on the screen but then another person walked into the store and got right in. It was an hour after my initial booking and the stylist was just poking around with no sense of urgency. I left; not sure if I'll be back. Pretty disappointing experience especially when businesses are supposed to be "struggling" for customers. Nobody seemed to care.

They did not touch the top of my hair.the manager was unwelcoming to us because we were 5 min early and they were rude.my hairstylast barley spoke a word to me.